1
Information We Collect
We collect personal information that you provide when making a booking or enquiry, including your name, email address, phone number, and travel preferences. We also collect payment information processed securely through Razorpay.
2
How We Use Your Information
- To process and confirm your travel bookings
- To send you booking confirmations and itinerary details
- To communicate updates about your trip via WhatsApp or email
- To improve our services and personalise your experience
- To send occasional travel offers (you can opt out anytime)
3
Data Sharing
We do not sell your personal data to third parties. We share your information only with:
- Our local guides, hotels, and experience providers — strictly to fulfil your booking
- Razorpay — for secure payment processing
- Legal authorities — only when required by law
4
Data Security
We use industry-standard security measures to protect your personal information. All payment transactions are encrypted and processed through Razorpay's secure platform. We never store your card details on our servers.
5
Cookies
Our website uses cookies to improve your browsing experience. You can disable cookies in your browser settings, though some features may not function properly as a result.
6
Your Rights
You have the right to access, correct, or delete your personal information at any time. To make a request, email us at explore@chalosafar.in or WhatsApp us.
7
Contact Us
For any privacy-related questions, contact us at:
Email: explore@chalosafar.in
Address: Chalo Safar Health & Travels LLP, Mumbai, Maharashtra, India
Questions about this policy? We're happy to help.