Cancellation Policy

We understand that plans change. Our cancellation policy is designed to be fair to both our travellers and our local partners, who depend on bookings for their livelihoods.

• 30+ days before travel: Full refund minus 5% processing fee
• 15–29 days before travel: 50% refund
• 7–14 days before travel: 25% refund
• Less than 7 days before travel: No refund

All cancellations must be made in writing via email to explore@chalosafar.in.

In the rare event that we need to cancel your trip due to unforeseen circumstances (natural disasters, government restrictions, etc.), we will offer you a full refund or the option to reschedule at no extra cost.

We allow one free rescheduling request made at least 21 days before your travel date, subject to availability. Rescheduling requests made within 21 days will be treated as cancellations.

Chalo Safar is not liable for cancellations caused by events beyond our control, including natural disasters, pandemics, political unrest, or government-imposed travel restrictions. In such cases, we will work with you to find the best possible solution.

Approved refunds are processed within 7–10 business days to the original payment method. Razorpay processing fees are non-refundable.

To cancel or reschedule your booking:
1. Email us at explore@chalosafar.in with your booking reference number
2. Or WhatsApp us — our team will process your request within 24 hours